Shipping policy

Shipping Policy

UK Delivery Orders are dispatched within 1 working day of payment being confirmed. Standard UK delivery takes 3–5 working days. You'll receive a confirmation email with tracking details once your order has been dispatched.

International Delivery We ship to over 40 countries worldwide. International delivery times vary by destination — typically 5–14 working days. Import duties and taxes may apply depending on your country and are the responsibility of the buyer.

Returns & Refunds We want you to be completely satisfied with your purchase. If you're not happy, you can return your item within 14 days of receiving it, provided it is unused and in its original condition and packaging.

To start a return, please contact us at [your email address] with your order number and reason for return. Return postage costs are the responsibility of the customer unless the item is faulty or incorrect.

Refunds will be processed within 5–7 working days of us receiving the returned item.

Faulty or Incorrect Items If your item arrives damaged or is not what you ordered, please contact us within 48 hours of delivery and we'll make it right.